How we fill your Plant Material Order
Once your Plant Material Order has been confirmed by one of our sales team, we will assemble your plants in our Will Call or Shipping Area. Orders will first be filled with our on-hand inventory. Once on-hand items are assembled, the order is then sent to purchasing to confirm availability and order any necessary remaining items from our network of growers.
Depending on the number of on-hand items, average turnaround time can vary from 48 hours to a few days depending on the time of year. B&B material will be pulled at time of pick up. If you need your plant material immediately, we invite you to come out to our nursery and select from the large plant inventory we keep on hand at all times.
Every Project is Unique
We understand every project is unique and that every landscape professional has different required plant material to make a project successful. If we don’t have what you’re looking for in our 20 acre sales yard and our own growing fields, we’ll work with you to find plant material that will work for your project. Because we are both growers and plant brokers, we gather your plant material needs from our many sources on the west coast.
Depending on growing conditions and time of year, plants that we receive from our many sources may be limited in quantity and are subject to availability. Pricing from other sources may also fluctuate and we encourage you to request Plant Material Quote prior to you placing a Plant Material Order.
Know your Plant Order Status
We welcome you to call during normal business hours to check on your order status. Once your Plant Material Order has been assembled, we will contact you to let you know it is ready.
If your order is close to completion, but is being delayed due to an unavailable or hard to find item, we will call you. And if other unforeseen delays prevent us from completing your order, we will notify you as soon as possible.